Privacy Policy

Effective date: November 2, 2026

This Privacy Policy explains how QNeuroAI Inc. ("QNeuroAI", "we", "us") collects, uses, and protects information when you visit qneuroai.com (the "Website") and when authorized customers use the QNeuroAI clinical decision-support platform (the "Platform").

1. Information we collect on the Website

Information you send us. When you email us or use the contact form (which opens your own email application), we receive your name, email address, institution, and the content of your message.
Technical data. Our hosting and content-delivery providers (Amazon Web Services) process standard request data such as IP address, browser type, and requested pages to deliver the Website and protect it against abuse.
Local preferences. The Website stores your language choice (English or Português) in your browser's local storage. We do not use advertising cookies, third-party analytics, or tracking pixels on the Website.

2. How we use information

To respond to enquiries, demo requests, and partnership or research requests.
To operate, secure, and improve the Website and Platform.
To comply with legal obligations.

We do not sell personal information, and we do not share it with third parties for their own marketing.

3. Patient data processed in the Platform

The Platform is used by healthcare organizations to analyse medical images (such as MRI and CT scans). Medical images and related health information are uploaded by, and remain under the control of, our customers. QNeuroAI processes this data only to provide the Platform to the customer, under the customer's instructions and our written agreement with them. Patient data is never used to identify or contact patients, and is never used for advertising.

4. HIPAA notice

Where QNeuroAI handles Protected Health Information (PHI) on behalf of a HIPAA covered entity, we act as a Business Associate and do so under a Business Associate Agreement (BAA). The Platform is designed to support our customers' HIPAA obligations, including access controls, audit logging, and encryption.

If you are a patient and have questions about your health information, please contact the healthcare provider that performed your imaging study. They control your records and can respond to requests to access or amend them. You may also contact us at contact@qneuroai.com and we will route your request to the appropriate provider.

5. Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including:

Encryption of data in transit (TLS 1.2+) and at rest.
Hosting in Amazon Web Services with network-isolated application and machine-learning services.
Role-based access control and audit trails for Platform activity.
Clinical safety controls, including verification of image orientation before laterality is reported.

No method of transmission or storage is completely secure. To report a security vulnerability, please email contact@qneuroai.com with the subject "Security report".

6. Data retention

We keep enquiry correspondence for as long as needed to respond and maintain our business relationship. Platform data is retained according to our agreement with each customer and deleted or returned when that agreement ends, unless the law requires otherwise.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to object to certain processing. To make a request, email contact@qneuroai.com. We will respond within the time required by applicable law.

8. Children

The Website and Platform are intended for healthcare professionals and businesses and are not directed to children. We do not knowingly collect personal information from children through the Website.

9. Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

10. Contact us

QNeuroAI Inc.
Stafford, VA 22554, USA
Email: contact@qneuroai.com
Phone: (540) 300-6117